Terms of Use

Who provides the game

Uphill Outlaws: Hill Climb (for Android, iOS and the browser) is a game by Veltrix Studios (owner: Iván Lozano Herrero). These are the rules for using it: by playing, you accept them. For anything at all, write to us at contacto@veltrixstudios.net. What we do with your data is explained in the privacy policy. The game itself is in Spanish.

Your account and your progress

You don’t need to sign up to play: an anonymous account is created the first time the game connects. Your progress is stored on your device; in the apps you can also save it with Google or Apple (Settings (Ajustes) → Your game (Tu partida)) so you don’t lose it and can carry on on another phone. If you uninstall the game or clear its data without saving it that way, that progress is lost (unless your phone’s backup keeps it) and we can’t recover it.

Your account is personal: it may not be sold, lent or traded. You can delete it whenever you like (Settings (Ajustes) → Delete my account (Borrar mi cuenta)), and everything you had in the game is lost with it, including anything you bought. If you are a minor, play with your parents’ or guardians’ permission and ask them before buying anything.

Coins, gems and in-game items

Coins, gems, vehicles, upgrades, parts, paint jobs, drivers, outfits, chests and everything else you get in the game are virtual: we give you permission to use them in the game, but they have no monetary value, cannot be exchanged for money or for anything outside the game, and cannot be transferred to another account. Coins and gems are earned by playing; in the apps, gems can also be bought.

Purchases and refunds

In the Android and iOS apps you can buy the gems and packs of the in-game shop with real money. No purchase is needed to play. The price is the one the store shows you before you pay. Purchases are made on Google Play or the App Store and are governed by their terms, including their refund policies: to ask for a refund, contact the store where you bought it.

Our server checks every purchase with the store, and your device adds it to your progress once, as soon as the store confirms the payment. If something doesn’t arrive, write to us at contacto@veltrixstudios.net with your driver name and the order number the store gives you. Anyone who makes a real-money purchase stops seeing ads between races.

Chests and odds

Chests contain random items: coins, gems, parts, paint jobs and, sometimes, drivers. They are won by racing (and there is a free one every few hours) and, in the shop, bought with gems; nothing random can be bought directly with money. Before you pay gems for anything random (a chest in the shop, or opening right away one that is still unlocking), the game shows you what it may contain and its odds; the chests in your slots and in the shop also show them at any time with their «?» button. A chest you win while all your slots are full opens straight away.

AI opponents

Live races (cups, quick races, trophy races and rooms with friends) always have four drivers. So that you can race whenever you like without waiting, the spots no player takes are taken by a driver controlled by the game itself: an AI opponent. This happens:

• in cups, quick races and trophy races, when there aren’t players for the four spots of the room within a few seconds, or when someone leaves: an AI opponent takes their spot from the next race on;
• with Race now (Correr ya), from the queue of a race already under way: you race straight away in another room, with whoever joins it in time and AI opponents in the other spots;
• in a room with friends (the one with a code): in the spots your friends don’t take;
• in the offline cup (also when your version of the game doesn’t match the server’s): all your opponents are AI opponents and the cup is raced on your phone.

In the room, in the race and in the results, an AI opponent looks like any other driver: with a name, a vehicle, a driver and a look of their own (the outfit, tuning and parts they show are cosmetic only). They drive live, with the same physics and the same rules as you, and with a vehicle and upgrades typical of the room’s league. Points, trophies, coins and prizes are the same as if they were a person: in trophy races too, where the trophies you win or lose depend only on your position in the race.

AI opponents have no account and don’t appear in the game’s leaderboards (the weekly event and trophy leaderboards): only players do.

Fair play

The following is not allowed: using cheats, third-party software or your own bots; modifying the game, your saved progress or your device’s clock to get what you haven’t earned (coins, gems, trophies, items, records, or chests before their time); exploiting bugs in the game; using a driver name that is offensive, impersonates someone else or contains personal data; and buying, selling or trading accounts, coins, gems or items outside the game.

If someone does any of this, we may remove their records from the leaderboards, change their driver name, stop them from racing online or, in serious or repeated cases, delete their account. If you think it’s a mistake, write to us at contacto@veltrixstudios.net.

Ads

The Android and iOS apps show ads: reward videos, which you only see if you ask for them (for example, to double the coins of a race or open a chest sooner) and which have a daily limit, and full-screen ads between races, never during a race. Anyone who makes a real-money purchase stops seeing ads between races. The browser version has no ads. The data ads use is explained in the privacy policy.

Changes to the game and to these terms

The game changes: we may add, change or remove vehicles, maps, modes, events, rewards, prices and offers, and adjust how they work. Live races, leaderboards and saving your progress need an internet connection, and there may be outages or maintenance; the adventure, the event, chests and the offline cup work without one.

If we change these terms, the new version will be on this page with its date and, if the change is important, we will also tell you in the game. If we ever stop offering the game online, we will announce it in advance.

Liability and governing law

The game is provided as it is; we do our best to make it work well, but we cannot guarantee that it will never fail. Nothing in these terms limits the rights the law gives you as a consumer. These terms are governed by Spanish law; if you are a consumer, you keep the protection of the laws of the country where you live and can bring a claim before its courts. If any part of these terms is not valid, the rest still applies.