Uphill Outlaws: Hill Climb
Delete your account
Uphill Outlaws · Veltrix Studios
What gets deleted
On our server: your account (your driver name, your trophies and your level), your weekly event scores, the backup of your game if you saved it with Google or Apple, the link to your Google or Apple account (the “Sign in with Apple” permission is revoked) and your notification codes. On your device: all your progress (vehicles, upgrades, coins, gems, chests and records). It’s deleted immediately and can’t be undone.
Only the server backups remain, deleted automatically after 30 days, the technical logs, after 30 days at most, and the receipts of real-money purchases, no longer linked to your account, for as long as tax law requires.
From the game
- Open Settings (Ajustes) (the gear in the garage).
- Tap Delete my account (Borrar mi cuenta).
- Confirm with Borrar mi cuenta.
It needs a connection. The game starts from scratch with a new account.
Delete progress (Borrar progreso), also in Settings, only clears your device: it doesn’t delete the account on the server (and if your game is saved with Google or Apple, that game and its backup are left as they are).
Without the app: write to us
Write to us at contacto@veltrixstudios.net asking us to delete your account, without installing anything. To find it, tell us your driver name, your trophies and your level, whether you saved it with Google or Apple and, if you can, roughly when you last played. We delete it with everything in it (including its backup and its link to Google or Apple) and reply when it’s done.
If you prefer, and you saved it with Google or Apple, you can also install the game on any phone, recover it in Settings → Your game (Tu partida) with that same account and delete it from there (step 1).
How we know it’s yours
Since the account holds nothing that identifies you, we can’t verify it’s yours: if the details you give us match more than one account, we’ll ask you something else before deleting it.